Frequently Asked Questions (FAQ)

1. Where are your products shipped from?
   Our trusted logistics partners guarantee quick and dependable delivery to every corner of the country.
   

2. How long does delivery take?
   Delivery times may vary depending on your location and the selected shipping method. Standard delivery typically takes between 7 and 15 business days. Tracking information will be provided as soon as your order has been shipped.
   

3. How can I track my order?
   Once your order has been shipped, you’ll receive a confirmation email with your tracking number and a link to follow your delivery in real time.
   

4. Which payment methods are accepted?
   We accept all major credit and debit card, and other secure payment methods. All transactions are encrypted and processed through verified payment gateways to ensure your information remains safe and protected.
   

5. Can I modify or cancel my order after placing it?
   To ensure fast processing, all orders are automatically forwarded to our fulfillment centers shortly after payment. Therefore, modifications or cancellations can only be made within 24 hours of placing your order.
   

6. What is your return policy?
   We accept returns within 14 days of delivery for items that meet our return requirements. Products must be unused, in their original packaging, and include proof of purchase. Please refer to our Refund Policy for full details.
   

7. What should I do if I receive a damaged or incorrect item?
   In the unlikely event that an item arrives damaged or incorrect, please contact our support team at support@resolveitt.com within 7 days of delivery. We’ll review your case and arrange a prompt and appropriate solution.
   

8. Are your products covered by a warranty?
   Yes. All of our products undergo strict quality control and are backed by our satisfaction guarantee. If any issue arises, our team will ensure a fair and timely resolution in line with our policies.
   

9. How can I contact Resolveitt’s customer service?
   Our support team is available to assist you via email at support@resolveitt.com. We aim to respond to all inquiries within 24–48 business hours.
   

At Resolveitt, we believe that online shopping should be simple, reliable, and focused on real solutions. Our mission is to provide high-quality, innovative products that make everyday life easier and more efficient.

We carefully source and select items that combine practicality, design, and value. Each product in our catalog is chosen with one goal in mind — to solve real problems and deliver a better experience for our customers.

Our team is committed to offering not only great products, but also exceptional service. From fast and secure worldwide shipping to responsive customer support, we aim to ensure a smooth and trustworthy shopping experience from start to finish.

Resolveitt stands for innovation, reliability, and customer satisfaction.
We don’t just sell products — we deliver solutions.

At Resolveitt, we are committed to providing a reliable and transparent delivery experience for all our customers. This Shipping Policy outlines the terms and conditions related to the processing and shipment of your order.

Order Processing
All orders are processed within 1 to 3 business days after payment confirmation. Orders placed on weekends or public holidays are processed on the next business day. Once your order has been dispatched, you will receive a confirmation email with your tracking information.

Delivery Timeframes
Delivery times vary depending on your location and local postal services. Standard delivery typically takes between 7 and 15 business days after shipment. Please note that delays may occur due to customs inspections, high demand periods, or unforeseen logistical factors beyond our control.

Shipping Confirmation and Tracking
You will receive an email containing your tracking number once your order is shipped. Tracking information may take up to 48 hours to become active, depending on carrier processing times.

Shipping Fees
Shipping costs are calculated at checkout and may vary based on the destination and selected shipping method. Free shipping may be offered for qualifying orders, as indicated on the product or checkout page.

Customs, Duties, and Taxes
Resolveitt is not responsible for any customs fees, import taxes, or duties that may apply to your order. All applicable charges are determined by the destination country’s customs authorities and are the customer’s responsibility.

Delivery Issues
If your order does not arrive within the expected timeframe, please contact our support team at support@resolveitt.com.  We will assist you in tracking your shipment and ensuring a prompt resolution.

Incorrect Address or Failed Delivery
Please ensure that your shipping information is accurate at the time of purchase. Resolveitt is not responsible for orders undelivered due to incorrect or incomplete address details provided by the customer.

Contact Us
For any questions regarding shipping or delivery, you may contact our customer support team at support@resolveitt.com.

Welcome to Resolveitt. By using our website, you agree to the following terms. If you do not agree, please do not use our site.

1. Use of Website
You may use this website for lawful purposes only and must not interfere with its operation or other users’ experience.

2. Products and Orders
All products are subject to availability. Prices, descriptions, and specifications may change without notice. By placing an order, you confirm that you are legally able to enter into a binding agreement.

3. Payment
Payments must be made through the available secure methods. Resolveitt is not responsible for errors caused by incorrect payment information provided by the user.

4. Shipping and Delivery
Shipping is handled according to our Shipping Policy. Delivery times are estimates and may vary due to location or other factors beyond our control.

5. Returns and Refunds
Returns and refunds follow our Refund Policy. By placing an order, you agree to comply with its procedures and timeframes.

6. Intellectual Property
All content on this site, including text, images, and logos, is protected by copyright. You may not use or reproduce content without permission.

7. Limitation of Liability
Resolveitt is not liable for indirect, incidental, or consequential damages. Our maximum liability is limited to the value of the purchased product.

8. Privacy
Use of this site is also governed by our Privacy Policy, which explains how we collect and use personal information.

9. Changes to Terms
We may update these Terms of Service at any time. Continued use of the website constitutes acceptance of any changes.

10. Contact
For questions about these Terms, contact us at support@resolveitt.com